AI doesn’t know what it doesn’t know.

AI can take you further, faster. The real skill is knowing when to let it work, when to question it, and when to take back control.

How I work with AI

Better outcomes, not maximum automation.

I use AI where it creates real value, and I raise the evidence bar as its autonomy and consequences grow. Human involvement should be intentional: not automatic, and not automatically eliminated. Technically strong AI can still fail if it creates hidden work or overlooks the people whose work is changing.

Learning Library

A map of where I’m building depth in applied AI work

This is a coverage map, not a course. I use it to see where I’m strong, where I’m thin, and what deserves deeper study as projects raise new questions.

Start with Durable AI Knowledge for the principles I expect to keep using, or AI Professional Edge for the changing landscape, techniques, and vocabulary I’m actively tracking.

The lifecycle I’m learning around

Understand the business → identify the opportunity → design it → make it trustworthy → get it adopted → prove value → improve it.

Coverage map

Ten areas I’m continuing to develop.

Technical AI knowledge is one part of the map. The rest is the judgment needed to turn it into useful, trustworthy work.

01Business & Workflow DiscoveryUnderstand the business today before deciding what should change.stakeholders · current workflow · pain points · baselines · constraints · readiness

What I’m building depth in

The goal is to get enough evidence about the current workflow and its constraints to know whether a worthwhile problem exists. I should be able to explain what happens today, where it breaks down, who feels the pain, and what baseline I would use to judge improvement.

02AI Opportunity & Product JudgmentDecide whether AI belongs in the solution and what kind of intervention makes sense.AI vs rules · assistance vs automation · agents · build/configure/buy · feasibility · prioritization

What I’m building depth in

A real problem does not automatically justify an AI feature. I want to compare plausible interventions, make the tradeoffs explicit, and be willing to recommend a simpler approach or no build at all when the evidence points there. How much to automate is a product decision, not the default goal. I want to tell a genuine workflow improvement from automation for its own sake.

03AI Systems & Technical FluencyKnow enough about the system to scope, question, troubleshoot, and communicate well.models · context · retrieval/RAG · tools/MCP · agents · memory/state · APIs · routing · cost/latency

What I’m building depth in

I do not need an engineering curriculum, but I do need a working mental model of what the model sees, how information and tools reach it, where state lives, and what software enforces around it. That lets me separate model behavior from surrounding system behavior and have better conversations with engineers.

04Quality, Evals & ReliabilityKnow how to decide whether the system is good enough and where failures come from.eval design · deterministic tests · AI judges · tracing · grounding · safe failure · monitoring

What I’m building depth in

I want to define good behavior before launch, test representative and high-risk cases, and diagnose failures at the right layer. Reliability also means knowing what happens when the model, retrieval, or tools are wrong or unavailable.

05Governance, Risk & Human ControlDefine what the AI may do, what software must enforce, and what people must authorize.permissions · decision rights · human review · privacy/security · auditability · escalation · recovery · evidence bar

What I’m building depth in

For consequential work, authority should be visible: the model can interpret, software can enforce, and people can authorize. The system should make that boundary clear before something goes wrong and leave a path to inspect, challenge, and recover from decisions. The more consequential the decision, and the less human oversight remains, the higher the evidence bar should be.

06AI UX & Workflow DesignDesign the human/AI workflow, not just an AI control inside an existing screen.division of labor · trust · uncertainty · review UX · approvals · conversational UI · agent UX · hidden work

What I’m building depth in

I want users to know what the AI is doing, what they still own, and what to do when the output is uncertain or wrong. Good AI UX should reduce cognitive load and make correction, approval, and recovery easier instead of hiding uncertainty behind a polished answer. Oversight has to be meaningful, not ceremonial: people need enough context, time, and authority to challenge the AI’s output. That means designing roles deliberately and watching for hidden work that automation quietly pushes onto people.

07Implementation, Adoption & ChangeTurn a technically sound idea into something an organization can actually use and sustain.pilots · rollout · stakeholder alignment · training · trust · resistance · ownership · support · role change

What I’m building depth in

A working prototype does not create value if it does not fit the workflow or if people do not trust, understand, or own it. I want to diagnose adoption problems as product and operating signals, not assume more training is always the fix. Adoption is also role change. I want to understand what changes for the people doing the work, take their concerns seriously, and surface recurring ones to leadership, while staffing decisions stay with the employer.

08Product Analytics, Measurement & Business ValueUnderstand how people use software, whether changes actually work, and what business value follows.success metrics · instrumentation · funnels/cohorts · experimentation · AI-assisted analysis · ROI

What I’m building depth in

I want to define meaningful product outcomes, make sure the right data is captured, and use product analytics and experiments to understand what users are actually doing. I also want to use AI to accelerate analysis while being able to verify the data, queries, and conclusions. For AI products, that means connecting model and eval performance to normal product and business outcomes.

09AI Consulting & Client WorkMove from vague AI interest to a clear, realistic recommendation a client can act on.discovery conversations · readiness · expectation setting · simple explanations · recommendations · uncertainty

What I’m building depth in

Client work starts with understanding the business problem, not selling a predetermined AI answer. I want to explain technical tradeoffs in plain language, surface missing evidence, manage expectations, and guide decisions without pretending uncertainty has disappeared.

Evaluation as a client capability. I want to turn eval evidence into launch and scale recommendations, and help a client keep a quality loop running after launch: production failures become new eval cases, which feed regression testing and updated thresholds and decisions.

10AI Landscape & Professional EdgeKeep up with changes that materially affect product or client decisions without turning this into a news archive.model/platform changes · enterprise patterns · standards · power-user techniques · terminology · market shifts

What I’m building depth in

The landscape matters when it changes what is feasible, reliable, economical, or easy to adopt. I want enough awareness of major shifts to update recommendations, while keeping the rest of the Library organized around durable product work.

Reference map

AI Business Solutions Map

A reference for where businesses are applying AI beyond chatbots, and the recurring product patterns underneath those use cases.

Open the map →
How I use the map

Projects drive the learning.

I come back here to spot thin areas and choose what deserves deeper study next. Exercises stay in a separate learning plan so this page can stay a map rather than a curriculum.

Working effectively with AI as a collaborator

I use AI for exploration, building, and review, but separate those phases and check outputs against evidence. Product judgment and consequential decisions stay mine.

Applied Work

Projects that exercise different kinds of product judgment

The work here is less about collecting AI technologies and more about making decisions with imperfect evidence: what to build, what to constrain, and when to change course.

Primary work
Supporting work